Accountability vs Complexity

Ever been “held accountable” for something that you had no control or power over? I’ve previously spoken about how corrosive the words we use in organisations can be. Words matter. …

On “Trust” in Product Development

I rather rudely butted in on an interesting twitter exchange yesterday, which started off about assessments. John Cutler was sharing what he has learned from doing and iterating on them …

Steve Jobs reaching out to light a bulb by touching it, (by Andre Carrilho)

“Why doesn’t Apple make a printer?”

Someone asked the above question, and whilst it seems facile, I couldn’t resist… Short answer: because there’s no profit in it. Slightly longer answer… This quote from Tim Cook (emphasis …