Managing Queues in Product Development

“Blindness to queues” is one of the cardinal sins of product development. Why? Well, here is a typical value stream map for a feature being delivered by a software team. Notice all …

Lessons on speed: Samsung and Apple

The Cost of Delay for organisations that are not market leaders is very high. Whilst companies employing a “Fast Follower” strategy don’t have to invest as much time to discover …

Apple needed time, not the internet.

There’s been an interesting discussion brewing over the last few days. It all started with Tim Wu presenting his argument that “Open” beats “Closed”. He surmises that Apple only managed …