Why Duration and not Cost?

We get this question a lot. It is referring to the denominator of CD3 (Cost of Delay Divided by Duration). For various reasons, people struggle with this. There’s perhaps an …

CD3 and proportionality to Outcomes

Here’s an interesting question: “I have been busy trying to figure out Cost of Delay but I’m stuck on a certain question — hopefully you can enlighten me. An example: …

Managing Queues in Product Development

“Blindness to queues” is one of the cardinal sins of product development. Why? Well, here is a typical value stream map for a feature being delivered by a software team. Notice all …

Urgency, duration and CD3 prioritisation

Interesting question from the resident DJ Rough: Urgent Optimism and how it can drive behaviour: gamification.co/2013/02/14/how… So, is Cost Of Delay entering into gamification? /cc @joshuajames — Dan Rough (@danrough) …