Bezos preaching on Black Swan Farming

From Amazon’s “2015 Letter to Shareholders“: To invent you have to experiment, and if you know in advance that it’s going to work, it’s not an experiment. Most large organizations …

Product Owner Training. Leading Product Development, Software Development,

Product Development Payoff Asymmetry

I recently gave a talk at a conference about “Tilting the playing field in product development”. I went through a number of “False Friends” – things that seem like a good …

Jobs to be done

What “job” do customers hire your product or service to do? A lot of the time, customers aren’t actually buying what you think they are. Let’s take Flappy Bird as …

Risk, Uncertainty and Black Swans

Developing new and improved products and services is an interesting problem space. Part of what makes it interesting is the presence of risks, uncertainties, and the possibility of Black Swan events. …

Google, on moonshots

From a BBC interview with Astro Teller, “Capitain of Moonshots” at Google[x]: You must reward people for failing, he says. If not, they won’t take risks and make breakthroughs. If …

Information Discovery Value

One of the components to consider when trying to understand Cost of Delay is the value of Information Discovery. This can take on two basic forms: knowing which paths will …